Managing Uncertainty in Relationship Development Among Dating App Couples: A Phenomenological Study
DOI:
https://doi.org/10.37826/spektrum.v14i1.1138Keywords:
Dating applications, Interpersonal communication, Self-disclosure, Uncertainty ManagementAbstract
Relationships initiated via dating applications often encounter higher uncertainty than those formed face-to-face. This is due to limited initial information, potential discrepancies between online and real-life personas, and the absence of clear social references. This study examines how couples who met through dating apps manage relationship uncertainty in the lead-up to marriage decisions. Employing a transcendental phenomenology approach, the research explores participants' subjective experiences. Uncertainty Reduction Theory (URT) serves as the primary conceptual framework, complemented by Self-Disclosure within Social Penetration Theory (SPT) as a key communication strategy for uncertainty management. Data was gathered via in-depth interviews with married couples who met through dating applications. Findings indicate that couples employ various uncertainty reduction strategies: passive (observing online behavior), active (seeking third-party information), and interactive (direct communication and gradual self-disclosure). Self-disclosure is crucial for building trust and accelerating the decision to marry, particularly in terms of openness about life values, marital expectations, and past experiences. The results suggest that deeper self-disclosure leads to stronger relationships. This study contributes to the understanding of interpersonal communication in digital contexts, enhancing our understanding of communication dynamics from online interactions to committed relationships. Practical implications offer valuable insights for dating app users to foster healthier and more meaningful relationships.References
Aldahadha, B. (2023). Self-disclosure, mindfulness, and their relationships with happiness and well-being. In Middle East Current Psychiatry (Vol. 30, Issue 1). https://doi.org/10.1186/s43045-023-00278-5.
Azizah, S. (2025). Strategi Komunikasi dalam Hubungan Jarak Jauh: Studi Fenomenologi pada Pasangan Long Distance Relationship (LDR). JIPMukjt:Jurnal Ilmu Pendidikan Muhammadiyah Kramat Jati , 6(1), 415–426.
https://jurnal.pcmkramatjati.or.id/index.php/JIPMUKJT/article/view/382.
Creswell, J. W., & Poth, C. N. (2016). Choosing among five approaches. In Sage publications. https://www.researchgate.net/profile/Rulinawaty-
Kasmad/publication/342229325_Second_Edition_QUALITATIVE_INQUIRY_RESEARCH_DESIGN_Choosing_Among_Five_Approaches/links/5eec7025458515814a6ac263/Second-Edition-QUALITATIVE-INQUIRY-RESEARCH-DESIGN-Choosing-Among.
De Vito, J. (2016). The Interpersonal Communication Handbook (Vol. 14).
Finkel, E. J., Eastwick, P. W., Karney, B. R., Reis, H. T., & Sprecher, S. (2012). Online Dating: A Critical Analysis From the Perspective of Psychological Science. In Psychological Science in the Public Interest, Supplement (Vol. 13, Issue 1).
https://doi.org/10.1177/1529100612436522.
Firmannandya, A. (2024). Interpersonal communication of dating apps users in digitized relationships among urban communities. Metafora: Education, Social Sciences and Humanities Journal, 08(01), 2407–1757.
Forest, A. L., Sigler, K. N., Bain, K. S., O’Brien, E. R., & Wood, J. V. (2023). Self-esteem’s impacts on intimacy-building: Pathways through self-disclosure and responsiveness. Current Opinion in Psychology, 52, 101596. https://doi.org/10.1016/j.copsyc.2023.101596.
Hossain, M. S., Alam, M. K., & Ali, M. S. (2024). Phenomenological Approach in the Qualitative Study: Data Collection and Saturation. ICRRD Quality Index Research Journal, 5(2), 148–172. https://doi.org/10.53272/icrrd.v5i2.4.
Jang, J., Kwon, S., & Park, S. H. (2025). Beauty vs. Vibe: Deconstructing visual appeal in online dating with large multimodal models. Computers in Human Behavior, 173(September), 108792. https://doi.org/10.1016/j.chb.2025.108792.
Joseph, M., Walters, L., Ashley, M., & Shaughnessy, K. (2024). Talk about It, Don’t Type about It: How In-Person and Technology-Mediated Sexual Self-Disclosure Relate to Sexual Satisfaction. Sexes, 5(3), 235–255. https://doi.org/10.3390/sexes5030018.
Littlejohn, Stephen, W., A.Foss, K., & Oetzel, J. G. (2017). THEORIES OF HUMAN COMMUNICATION Eleventh Edition. In Waveland Press, Inc. (Vol. 53, Issue 95).
Muhtar, A. A. (2021). Gender and Communication Style: Overview on Face-to-Face Communication and Online Text (Whatsapp Group). AL-
MAIYYAH Media Transformasi Gender Dalam Paradigma Sosial Keagamaan , 14(1)(1), 1–13.
Nur Azizah, A., Nursanti, S., Studi Ilmu Komunikasi, P., & Ilmu Sosial Dan Ilmu Politik Universitas Singaperbangsa Singaperbangsa Karawang Abstrak, F. (2024). Self-Disclosure Pada Game Online Mobile Legends Dalam Komunikasi Interpersonal Untuk Mendapat Pasangan Virtual Penggunanya. Jurnal Ilmiah Wahana Pendidikan, 10(1), 130–139.
Odebunmi, A., Olawe, O. E., & Akinyemi, O. T. (2025). Negotiation and Discourse Strategies in Selected Online Dating Platforms. December 2024.
Sawera Shakeel, Dr. Omer Shujat Bhatti, M. A. I. (2025). Digital Intimacy and the Transformative Trajectories of Contemporary Marital Relations: A Sociological Perspective. Journal of Climate and Community Development, 4(1), 194–216.
Sespiani, K. A., Apilia, M., & Irwansyah, I. (2021). Teori Reduksi Ketidakpastian dalam Cyber Romantic Relationship. Jurnal Lensa Mutiara Komunikasi, 5(1), 52–71. https://doi.org/10.51544/jlmk.v5i1.1599.
Sharabi, L. L., & Dorrance-Hall, E. (2024). The online dating effect: Where a couple meets predicts the quality of their marriage. Computers in Human Behavior, 150(July 2023), 107973. https://doi.org/10.1016/j.chb.2023.107973.
Šiša, A. (2024). Ghosting on Tinder: Examining Disconnectivity in Online Dating. Media and Communication, 12, 1–15. https://doi.org/10.17645/mac.8563.
Strulov, T. S., & Aderka, I. M. (2025). Safety behaviors during dates among individuals with social anxiety disorder. International Journal of Clinical and Health Psychology, 25(3), 100614. https://doi.org/10.1016/j.ijchp.2025.100614.
Teguh, F., & Paramita, S. (2024). Penetrasi Sosial Generasi Muda Melalui Aplikasi Kencan Online. Koneksi, 8(1), 58–67. https://doi.org/10.24912/kn.v8i1.27439.
Yang, S., Yang, S., & Huang, V. (2025). Down the rabbit hole of sexting: How sexting behavior in dating applications influences social avoidance of people with social appearance anxiety via body surveillance and self-disillusionment. Computers in Human Behavior, 173(June), 108773. https://doi.org/10.1016/j.chb.2025.108773
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Jurnal Spektrum Komunikasi

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.















